Ideas & Advice

Ideas and advice for new business and sole traders to help them further their businesses.

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Real Customer Reviews: How Do You Get Them For Your Small Business?

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How To Get Customers To Write Reviews For Your SME 

Reviews are an incredibly powerful business tool that all businesses should be using to their advantage. Just think about the last business you bought from – did you read reviews before purchasing, or go on the advice of a trusted friend or family member?  Even without thinking about your own spending habits, let’s look at … Read more

Considering Introducing AI Into Your Operations? – Pros And Cons Of AI For Small UK Businesses

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The Pros And Cons Of AI For Small Business UK

Sarah runs a small gym. Good gym too – the sort where the kettlebells are arranged like a museum exhibit and the playlist is always nearly motivational enough to forget the burpees you’re having to endure. Sarah is also, like most small business owners, permanently busy. Not “I have a lot on this week” busy. … Read more

The Best Loyalty Programmes For Small Businesses (And How To Pick Yours Without Overthinking It)

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What's The Best Loyalty Programmes For Small Businesses?

If you’ve been following along with our ongoing descent into loyalty-programme obsession — starting with “How To Set Up a Loyalty Rewards Programme (Without Accidentally Starting a Cult)”, then “Types of Customer Loyalty Schemes For Small Businesses”, and most recently “The Pros and Cons of Loyalty Schemes” — you’ll know two things: To bring this … Read more

The Pros and Cons of Loyalty Schemes (How to Keep Your Customers Coming Back)

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Pros And Cons Of Loyalty Schemes For SMEs Explained

Walk into any coffee shop, barber, or yoga studio these days and you’ll hear the familiar rustle of someone frantically searching for a loyalty card. For small businesses, loyalty schemes have become the new in thing — everyone’s doing it, some better than others, and a few with the enthusiasm of a toddler holding a … Read more

Starting A Vending Machine Business In The UK – All You Need To Know

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How to Start a Vending Machine Business in the UK Made Easy

Imagine a business that operates 24 hours a day, 7 days a week, making sales even while you sleep. Sounds pretty good, right? That’s the power that vending machine businesses are able to offer.  Vending machines are everywhere in the UK – offering food, items, and essentials for purchase 24/7. For those ready to invest, … Read more

Different Types Of Customer Loyalty Schemes For Your Small Business

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7 Types Of Customer Loyalty Schemes For Small Business UK

When Mark, who runs a small bike repair shop in Nottingham, first decided to launch a loyalty scheme, he did what most small business owners do – he Googled it. Within five minutes, he was drowning in jargon about “tier-based programmes,” “gamification,” and something called “true loyalty” that sounded like either a marketing buzzword or … Read more

How To Set Up A Customer Loyalty Rewards Programme (Without Accidentally Starting A Cult)

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How To Set Up A Loyalty Rewards Programme In 7 Steps

Sarah runs a tiny coffee shop tucked between a vegan bakery and a tattoo studio in Brighton. She’s got the latte art skills of a renaissance painter, but her customer footfall? Let’s just say it was flatter than a decaf espresso. She tried everything: Instagram reels with latte foam hearts, chalkboard puns (“espresso yourself!”), even … Read more

Outsource Customer Service For Small Businesses In The UK: Save Time, Cut Costs, Keep Customers Happy

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Outsource Customer Service For Small Businesses In The UK: Save Time, Cut Costs, Keep Customers Happy

At 3:47pm on a rainy Thursday in Leeds, Nadia – who runs a small but successful online jewellery business – was elbow-deep in cardboard, hunting for a missing spool of gold ribbon. The phone rang for the fourth time that hour. A customer had emailed twice about a delayed parcel. Another had messaged on Instagram: … Read more

Buying A Franchise Business: Discover The Pros And Cons Of A Franchise

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What Are The Pros And Cons Of A Franchise Business?

Many people have the dream of starting their own business. And there is no doubt that being your own boss has many advantages. But it’s difficult to build up a brand and attract customers who are willing to spend their money with you. So the solution could be to buy a franchise business instead. All … Read more