Dealing With Negative Feedback From Customers To Help Benefit Your Business

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How To Deal With Negative Feedback From Customers

Reviews are an amazing tool for your business. They are real proof that customers have brought with them and trust your brand, ultimately helping establish you as a reputable business, helping more customers find you, and proving that you are trustworthy.  We recently wrote about how to get more customers to write reviews for your … Read more

SEO For Small Businesses: Doing Search Engine Optimisation in 2026 (Without Losing the Will to Live)

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How To Do Search Engine Optimisation In 2026?

Last month, we tackled the awkward-but-necessary question: is SEO still relevant for small businesses? Short answer: yes. Long answer: very yes, but not in the way it was in 2012 when keyword stuffing and praying to Google still worked. This article is the practical follow-up. Not “7 quick hacks”. Not “SEO secrets Google doesn’t want … Read more

Real Customer Reviews: How Do You Get Them For Your Small Business?

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How To Get Customers To Write Reviews For Your SME 

Reviews are an incredibly powerful business tool that all businesses should be using to their advantage. Just think about the last business you bought from – did you read reviews before purchasing, or go on the advice of a trusted friend or family member?  Even without thinking about your own spending habits, let’s look at … Read more

Wondering Whether SEO Is Dead? Find Out If It’s Still Relevant For Small UK Businesses

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Is SEO Still Relevant For Small Businesses In The UK?

If you run a small business right now, chances are you’ve had this moment. You Google your own business name.You don’t immediately see your website.Instead, you see a box at the top of the page answering the question for you. Cue mild panic. Between Google’s endless updates, AI Overviews popping up everywhere, and people asking … Read more

The Pros And Cons Of Using An Accountant For SMEs In The UK

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Pros And Cons Of Using An Accountant For Small Businesses UK

Running a small business in the UK is no easy task. It involves a lot of hard work and balancing many different roles. As a small business, you’re never just ‘owner’. You’re the marketer, worker, customer support, accountant, and more, all rolled up into one. It’s a tough job.  There are many pros to doing … Read more

Considering Introducing AI Into Your Operations? – Pros And Cons Of AI For Small UK Businesses

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The Pros And Cons Of AI For Small Business UK

Sarah runs a small gym. Good gym too – the sort where the kettlebells are arranged like a museum exhibit and the playlist is always nearly motivational enough to forget the burpees you’re having to endure. Sarah is also, like most small business owners, permanently busy. Not “I have a lot on this week” busy. … Read more

A Must-Have Or Waste Of Money: Do I Need An Accountant For A Small Business In The UK? 

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Do I Need An Accountant For A Small Business in the UK?

As a small business owner, you’re already wearing a lot of hats. You’re making all the leading business decisions, while also heading up customer service, your marketing, and ultimately delivering your product or service. To top it all off, you need to handle your finances and make sure your books are in order.  Which brings … Read more

The Best Loyalty Programmes For Small Businesses (And How To Pick Yours Without Overthinking It)

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What's The Best Loyalty Programmes For Small Businesses?

If you’ve been following along with our ongoing descent into loyalty-programme obsession — starting with “How To Set Up a Loyalty Rewards Programme (Without Accidentally Starting a Cult)”, then “Types of Customer Loyalty Schemes For Small Businesses”, and most recently “The Pros and Cons of Loyalty Schemes” — you’ll know two things: To bring this … Read more

The Ultimate Guide To Choosing Accounting Software For Your Small Business

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Choosing Accounting Software That's Right For Your Business

Bookkeeping is no one’s favourite part of running a business. But this unavoidable aspect isn’t as stressful or confusing as it used to be, thanks to accounting software.  Accounting software helps make bookkeeping easy. It keeps your records, automates manual calculations, and can save you money on your accounting bills. What’s more, accounting software is … Read more

The Pros and Cons of Loyalty Schemes (How to Keep Your Customers Coming Back)

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Pros And Cons Of Loyalty Schemes For SMEs Explained

Walk into any coffee shop, barber, or yoga studio these days and you’ll hear the familiar rustle of someone frantically searching for a loyalty card. For small businesses, loyalty schemes have become the new in thing — everyone’s doing it, some better than others, and a few with the enthusiasm of a toddler holding a … Read more