Online Business

Help and suggestions for running an online business including websites, marketing and advertising.

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Dealing With Negative Feedback From Customers To Help Benefit Your Business

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How To Deal With Negative Feedback From Customers

Reviews are an amazing tool for your business. They are real proof that customers have brought with them and trust your brand, ultimately helping establish you as a reputable business, helping more customers find you, and proving that you are trustworthy.  We recently wrote about how to get more customers to write reviews for your … Read more

SEO For Small Businesses: Doing Search Engine Optimisation in 2026 (Without Losing the Will to Live)

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How To Do Search Engine Optimisation In 2026?

Last month, we tackled the awkward-but-necessary question: is SEO still relevant for small businesses? Short answer: yes. Long answer: very yes, but not in the way it was in 2012 when keyword stuffing and praying to Google still worked. This article is the practical follow-up. Not “7 quick hacks”. Not “SEO secrets Google doesn’t want … Read more

Wondering Whether SEO Is Dead? Find Out If It’s Still Relevant For Small UK Businesses

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Is SEO Still Relevant For Small Businesses In The UK?

If you run a small business right now, chances are you’ve had this moment. You Google your own business name.You don’t immediately see your website.Instead, you see a box at the top of the page answering the question for you. Cue mild panic. Between Google’s endless updates, AI Overviews popping up everywhere, and people asking … Read more

How To Get Your Business Online (Without Losing Your Mind Or Your Life)

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Getting Your Business Online - Step-By-Step Guide

At 9:22am on a grey Monday in Birmingham, Josie – who sells eco-friendly kids’ toys at her local market – opened an email from a customer asking if they could buy her wooden ladybird on wheels online. She sighed. Again. She didn’t have a website. Or a payment system. Or an idea of where to … Read more

Be Successful Online: The Dos And Don’ts Of Online Marketing For New Small Businesses

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The Dos And Don'ts Of Online Marketing For Start-Ups

For a startup to get noticed and build a customer base, it’s becoming increasingly important to be online. This is where the majority of businesses are finding their customers, building relationships and ultimately making the sales to fuel their growth.  But with so many businesses accessible at customers’ fingertips, start-ups don’t just have to be … Read more

Review Websites: Should Your Small Businesses Sign Up To Them?

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Are Review Websites Worth It For Small Businesses And Which Ones Should You Join?

Online reviews are essential to businesses in the 21st century.  Just think about the last purchase you made – did you see a review before you committed? Did you check out the star ratings of a local takeaway before deciding if it was ‘safe’? We’re going to assume you did and thus already know to … Read more

Get Your New Business Website Off The Ground With These 17 Top Tips

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The Top 17 Best Small Business Website Design Tips

If you want your business to get noticed online, you need a website.  But simply having a website is only part of the solution. If you really want to grow your customers, increase your sales and succeed online you don’t just need a website. You need a well designed and efficient website that’s built to … Read more