Hellotax Review

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Hellotax Reviews

Overall Rating:


Ease Of Use = 9.6

Value For Money = 8.7

Customer Support = 8.5

Services Offered = 8.8


  • Really easy to get started
  • The VAT software is 100% free (you only pay if you want them to register you for VAT or complete your VAT returns)
  • VAT solutions to suit a broad range of businesses and situations


  • Some people have reported the customer service levels aren’t always great
  • VAT is a complex area and so you can sometimes feel a little overwhelmed

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Hours Of Research:


Average Rating:


Hellotax Review – Many business owners dread dealing with business accounts, and one of the areas that can cause issues for them is calculating VAT. 

In fact, dealing with all aspects of VAT can be confusing, time-consuming, and frustrating for some. At the same time, it is crucial for businesses to ensure they are compliant when it comes to VAT in order to avoid issues and penalties.

This is where using a specialist provider can help, as they can take the hard work and headaches out of VAT calculations. Many businesses how turn to hellotax to deal with their VAT calculations and ensure compliance. In this hellotax review, we will find out more about doing this. 

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Low fixed monthly fee

No minimum terms

Unlimited advice

At a Glance

Getting help with VAT services can prove invaluable to businesses looking to save time while ensuring compliance. This is where hellotax can help, as the provider offers a range of services including VAT registrations, calculations, and returns.

The provider is popular among businesses such as retailers selling on Amazon, eBay, and other online platforms.

Headquartered in Spain, this is an international provider, and it offers monthly and annual plans. In addition, you can benefit from free software designed to making dealing with VAT far easier and faster. In this hellotax review, we will provide more details on how it works and what to expect. 

How Does It Work?

So, how does the hellotax service work, and how can it benefit businesses? Well, in this hellotax review, we provide some details of the services and features, which means that businesses can more easily determine the suitability of the service for their needs. 

The onboarding process for hellotax is pretty simple, as you get a free consultation. This makes it much easier to get expert advice on how the service can help you and whether it is the right choice for you.

In addition, there are various plan options you can choose from, so you can find the one that is best suited to your needs.

Once you have had your initial consultation (if you require one) you can sign up for the service quickly and conveniently online. After you have completed your purchase, a Personal Account Manager assigned to you will get in touch to discuss the next steps.

You will be able to gain all the information you need to proceed from your account manager, who will generally get in touch via email. 

Upon completion of the sign-up process and payment, you will be able to access a range of services relating to VAT services. The services that are included with your subscription will depend on the plan you have chosen. You also get access to the VAT software from hellotax as well as the app. 

Hellotax Review


Below are some of the services offered at the time of conducting our hellotax review:


When it comes to returns, hellotax offers a range of services to help businesses to save time and reduce hassle as well as increase compliance. This includes automated VAT filings, email notifications for VAT returns, a single inbox for all returns, and monthly or quarterly VAT returns. 

In addition, there are some key reporting tools you can benefit from such as EC reporting and yearly VAT reporting if required. Services offered also include backdated returns and registrations, which are available for an additional fee. 

The range of returns services makes life far easier for businesses such as online retail operations that offer goods in a range of countries. It can take the stress out of dealing with returns and related tasks, and can help you to avoid a range of problems and headaches. 

VAT Software

The VAT software that is included from hellotax offers a wide range of features, which makes it ideal for businesses that want to make VAT processes easier, faster, and more efficient.

Some of these include unlimited transactions and turnover, a range of transaction types, importing past transactions, VAT calculation engine, multi-user accounts, monitor for threshold limits, and storage detection.

In addition, you can benefit from automatic notifications by email, reporting on movement of goods, a sales dashboard, one-click integration for Amazon, B2C and B2B features, and EU compliance quality control. 

Having access to this comprehensive software means that dealing with VAT becomes far easier and more streamlined. This can then help to save you a lot of time and inconvenience in addition to making VAT tasks easier. 

Digital Registration

In terms of digital registration services, you can benefit from a range of offerings from hellotax. This includes VAT Certificate application, Tax Certificate application, digital registration, manual quality control, and NIE and NIF applications for Spain.

There are additional services that are subject to fees, and this includes notarized translations and VAT ID deregistration.

Tax Letters

The package from hellotax also comes with a range of tax letter services that businesses can benefit from. Some of the key ones included are a central inbox for tax letters, local address for receipt of correspondence, digital databox, OCR scanned documents that are searchable, and summarized translations of tax letters. 

Hellotax tax letters

Local Tax Accountants

When you use hellotax, you also benefit from local tax accountants and this can prove highly beneficial for businesses. There are very experienced tax accountants as well as tax lawyers onsite for support and advice. Communication with these tax experts can be in your local language. 

They focus on quality and compliance control and reduce the risk of tax-related penalties for your business.

For an extra fee, you can access individual services and consultations including audit support, tax optimisation, and more. 

Having the expertise of specialists in this field can provide businesses owners with far greater peace of mind and reassurance. It also means that you can get expert advice and assistance whenever you need it. 

Customer Support

It is crucial to ensure you get the right level of customer support when it comes to VAT matter, and with hellotax you can get excellent support levels as part of your plan. There is a dedicated account manager you can turn to for general support.

You can also get phone support within working hours Monday to Friday. In addition, screensharing is available through Google Meet. 

The ability to get customer support when you need it means that you can look forward to a smooth-running process. If you have any questions and queries, you can simply speak to the team using one of a variety of methods.

However, based on some online hellotax reviews, the customer service can be a little hit and miss at times, which is something to be mindful of. 

Additional Services 

Aside from the services and features outlined above, there are various additional extras offered by hellotax to help businesses with all matters relating to VAT.

These are available at an extra cost depending on your needs. They include penalty calculations, changing company address, and making VAT amendments. 

Fees and Charges

One thing to keep in mind is that the VAT software from hellotax is free to everyone, and you do not even have to give any credit or debit card details to access this. The cost of the plans can vary based on how many countries you are operating in. 

The good news is that you can pay monthly or annually depending on your preferences. In addition, you can access special deals such as a percentage off plans and free registration.

You can also get help from the hellotax consultants when it comes to your plan, which helps you to make the right choice with regard to the options that are right for your needs. 

Value For Money

Hellotax pricing

You can access a range of free services and from hellotax, and the plans are competitively priced.

The amount you pay will depend on your needs and where your business operates, and you do need to be mindful that some of the services and features come at an additional cost and are not included with the plan.

However, based on the time and hassle it can save you, the provider does offer overall value for money. 

Hellotax Reviews From Customers:

With any provider you are considering using, it is important to look at reviews from other people who have already tried their services.

There are plenty of reviews of hellotax you can look at before you make your decision. This includes reviews from Trustpilot, including:

Highly recommended service to online sellers who need to solve their VAT issues in Europe.

5-star review from Tin C on Trustpilot

They take care of my VAT in 10 markets. I’m saving ton of money with them but I like the most that they provide one-stop shop and great support . I highly recommend them.

5-star review from Diana Peneva on Trustpilot

The Advantages

When deciding whether this is the right VAT and tax services provider for your business needs, it is important to consider the pros and cons. Some of the advantages of using this provider are:

  • Free software and registration
  • A range of VAT and tax services
  • Access to expert tax accountants and lawyers
  • Affordable pricing
  • Ability to pay monthly or annually

The Disadvantages

Of course, you also need to ensure you consider the disadvantages of using the provider so you can make a more informed decision. Some of these are:

  • Customer service can be hit and miss based on some reviews
  • Understanding the information can be a challenge for the inexperienced
  • Various services come with additional charges


So, what have we learned in this hellotax review? Well, for many businesses, hellotax provide the necessary tools, resources, and services to save a lot of time.

Crucially, it also means that businesses can ensure they are compliant when it comes to VAT, which can help to avoid a lot of issues and avoidable costs in the future. 

The services that are offered by hellotax means that businesses can get a wide range of assistance and can turn to experts for support.

In addition, having access to comprehensive VAT software can help to make life easier, as this provides a range of valuable features to help streamline tax-related tasks. 

Hellotax also has a solid reputation, and plenty of the online reviews left by users have been positive ones. This means that you can benefit from greater reassurance if you decide to use this provider for your VAT and tax services. 

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Business4Beginners has been advising new businesses owners since 2013. The founder, Paul Bryant, has created, grown and sold several successful businesses and remains the editor and fact-checker of all content published on the site.
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